FAQ

You must first register for access (we sell only to resellers). Click Register at the top of the site. Once your account is authorized, sign in to view pricing and place orders.

You’ll receive an email once your account is authorized. We review all registrations to confirm reseller status. If submitted outside normal hours, approval may take up to 12 hours (weekends excluded).

Yes, our minimum order is $150.00 USD.

Orders ship within 1–2 business days. Same-day shipping may be possible for orders placed early in the day.

All orders ship from Hayward, California.

The shipping amount shown online is an estimate and acts as a cap (maximum). We charge our negotiated carrier rates once the order is fulfilled. You will never be charged more than the estimate—and in most cases you’ll be charged less.

We don’t charge cards online. We request the last four digits for matching. If we can’t match, or you’re a new customer, we’ll email a link to a secure payment portal (managed by our payment processor). We don’t store card numbers; we can only see the last four digits and expiration date.

Please email support@indiaarts.com with your order number, photos if applicable, and a brief description. We’ll follow up promptly.